AEVRA

Privacy Policy

Last updated: March 2026

1. Who We Are

AEVRA is a UK-based company providing premium dehumidification and air purification solutions for homes and businesses. We operate the website at aevra.uk. If you have any questions about this privacy policy or how we handle your personal data, please contact us at hello@aevra.uk.

2. What Data We Collect

We collect the following categories of personal data:

  • Contact and enquiry data: Name, email address, phone number (optional), and message content submitted via our contact or trade enquiry forms.
  • Server log data: IP address, browser type, and referral source — automatically collected by our hosting provider when you visit our website.
  • Cookie preferences: Your cookie consent choices are stored locally via CookieYes (our consent management platform).

3. Why We Collect It (Lawful Basis)

We process your personal data on the following lawful bases under UK GDPR:

  • Legitimate interest — to respond to enquiries you submit through our contact or trade forms. You initiate contact voluntarily, and our interest in replying is proportionate and expected.
  • Consent — for any non-essential cookies or third-party tracking (where applicable), collected via the CookieYes consent banner.
  • Legal obligation — to maintain server logs for security and fraud prevention purposes.

4. Who Sees Your Data

We do not sell, rent, or trade your personal data. Your data may be accessed by:

  • AEVRA team — to review and respond to your enquiry.
  • Resend — our email delivery provider, which processes email data as a data processor on our behalf. Resend has a UK GDPR-compliant Data Processing Agreement in place.
  • Vercel — our hosting provider, which processes server log data (including IP addresses) in the course of operating our website infrastructure.
  • CookieYes — our cookie consent management platform, which stores your cookie preferences locally in your browser.

5. How Long We Keep Your Data

  • Enquiry data (name, email, phone, message): retained for 12 months from the date of submission, then securely deleted.
  • Server logs (IP address, access logs): retained for 30 days, then automatically deleted by our hosting provider.
  • Cookie preferences: stored in your browser until you clear them or withdraw consent via the CookieYes preference panel.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access — to request a copy of the data we hold about you.
  • Right to erasure — to request that we delete your personal data.
  • Right to rectification — to request correction of inaccurate data.
  • Right to restriction — to request that we limit how we use your data.
  • Right to data portability — to receive your data in a structured, machine-readable format.
  • Right to object — to object to processing based on legitimate interest.

To exercise any of these rights, email us at hello@aevra.uk. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

We use cookies and similar technologies to operate this website. Here is how they work:

  • CookieYes — our consent management platform. Stores your cookie preferences. This is a strictly necessary cookie required to record your consent choices and does not require your prior consent to set.
  • Vercel Analytics — privacy-first, cookieless analytics. It does not use cookies and does not require PECR consent. No personal data is stored on device.
  • Third-party cookies — any future non-essential third-party cookies (e.g. advertising, social media) will only be activated after you provide explicit consent via the CookieYes banner.

You can manage your cookie preferences at any time by clicking the cookie settings link in our footer or using your browser's built-in controls.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will always indicate the most recent revision. For significant changes, we will take reasonable steps to notify you where possible (for example, by displaying a notice on our website). We encourage you to review this page periodically.